Fair Consumer Policy

Refund & Cancellation Policy

We strive to deliver dependable guidance services. However, in cases where service cannot be fulfilled or an error occurs, our refund policy applies as follows:

1. Eligibility Window

Customers may request a refund within 7 days of submitting their booking, provided our processing team has not already verified and processed the application with third-party service centers.

2. Non-Refundable Cases

Applications where documentation has already been validated and submitted.
Submission of false, incorrect, or fraudulent vehicle registration credentials.

3. Refund Processing Timeline

Approved refunds are processed to the original payment source (UPI ID or Bank Account) within 5 to 7 business days. A transaction ARN will be communicated via email once dispatched.

Submit a Refund Request