Consumer Protection Charter

Grievance Redressal Mechanism

In accordance with the Information Technology Rules and Indian Consumer Protection Framework, we maintain a dedicated Grievance Officer to address user escalations and disputes.

Rahul Sharma

Nodal Grievance Officer

Email: grievance@bookmyplate.site

Direct Line: +91 98765 43211

Physical Address: Compliance & Grievance Cell, Sector 62, Noida, UP - 201301

48 Hours

Mandatory Acknowledgement Receipt & Unique Ticket Reference generation

15 Working Days

Resolution Timeline Investigation and formal redressal closure

Submit a Formal Grievance

Complainant Full Name *

Complainant Email *

10-Digit Mobile *

Application Reference (If Applicable)

Grievance Category *

Specific Details of Complaint *